Skip to main content

Trust Score: 57/100

Growth Is Being Blocked

Book a Demo
Full Analysis Report

The Deep Dive

A forensic analysis of your digital footprint. We've uncovered 3 critical gaps that are costing you customers every single day.

Critical Issues

  • Response rate critically low (0%) - most reviews go unanswered
  • Rating could be stronger (4.0★) - aim for 4.5★+
  • Not visible to AI assistants - missing critical discovery channel

Growth Opportunities

  • Start responding to reviews to build customer trust and engagement
  • Increase review velocity from 4 to 10+ per month
  • Push rating from 4.0★ to 4.5★+ for competitive advantage
  • Get discovered by AI assistants (ChatGPT, Gemini, Perplexity)

Quick Impact

~4 Page 1 - Good

You appear on the first page of results on average

Trust & Credibility

Start Responding to Reviews

Customers notice when businesses ignore feedback. Responding builds trust.

Potential traffic increase: +38%

Why Reputation
Directly Impacts Customer Traffic

Most business owners don't realize how many customers they're missing. Here's what the data shows:

93%

of customers read reviews

before making a purchase decision

5-9%

traffic increase

for every 0.1 star rating improvement

52%

won't use a business

with less than 4 stars

35%

research reviews

before visiting a local business

Within Striking Distance

The Path to #1

You're close to the top. Here's exactly what it takes to claim the lead.

Average Rating

→ Close
You: 4.0★ Leader: 4.0★
You Goal: 4.0★

0.0 stars behind • every 0.1★ = 5-9% more traffic

Monthly Reviews

↓ Gap
You: 4/mo Leader: 119/mo
You Goal: 119/mo

Need +115 fresh reviews each month to catch up

Response Rate

↓ Gap
You: 0% (of newest 100 reviews) Leader: 55%
You Goal: 55%

Your response rate (0%) is below the market leader (55%). Closing this gap improves trust.

Based on the 100 most recent reviews out of 1,160 total. Older replies are not included in this sample.

MARKET INTELLIGENCE

Top Competitor Analysis

See how you compare to the businesses dominating Google Maps in your area.

Top 3 (Local Pack)
#4-7 (First Page)
#8-10 (Low Visibility)
#11+ (Not Visible)
Avg #3

Thrasher

Top 3
4 +4%
Reviews
2552
Monthly
119/mo
Response
55%
AI Visibility
0/3
Key Strengths
  • Market leader position
  • Extensive review history
Avg #4

Raven

You
4 0%
Reviews
1160
Monthly
4/mo
Response
0%
AI Visibility
0/3
Key Strengths
  • Extensive review history
  • Solid customer ratings
Avg #6

Plough

4.3 -13%
Reviews
1413
Monthly
69/mo
Response
65%
AI Visibility
0/3
Key Strengths
  • Extensive review history
  • High review momentum
Avg #7

The Golden Hind

4.4 -4%
Reviews
516
Monthly
26/mo
Response
57.7%
AI Visibility
0/3
Key Strengths
  • Extensive review history
  • High review momentum
Avg #10

Swallow Brewers Fayre

4 -14%
Reviews
1438
Monthly
67/mo
Response
55%
AI Visibility
0/3
Key Strengths
  • Extensive review history
  • High review momentum
Avg #10

The Woolpack

4.6 -17%
Reviews
914
Monthly
47/mo
Response
73.7%
AI Visibility
0/3
Key Strengths
  • Extensive review history
  • Strong reputation score
Geographic Visibility

Where Customers Can Find You

See exactly where you rank across your service area. Green means customers see you first. Red means competitors are winning those customers.

Local area map
Top 3
4-10
11+
Your Location
Average Position
~4

Across 9 locations in your service area

Visibility Score 89%
6
Top 3
67% of area
2
4-10
22% of area
1
11+
11% of area

Dominant Local Presence

You rank in the top 3 positions in 67% of your service area. Customers across your market easily find you when they search. Maintain this advantage by continuing to collect reviews and keep your profile updated.

Location Matters

Google shows different results based on where customers are searching from. You might rank #1 nearby but #15 just 2 miles away.

Lost Revenue

Every red pin represents customers choosing competitors instead of you. These are real people searching for services you provide.

Expand Your Reach

With the right strategy, you can turn those red pins green and capture customers across your entire service area.

AI Search Presence

Generative Engine Optimization (GEO)

See how your business appears in the next generation of search engines.

AI Recommendation Score

How likely AI is to recommend you

Not Being Recommended by AI

When customers ask ChatGPT, Google, or Perplexity for recommendations in your area, your business isn't showing up. This means you're losing potential customers to competitors who are visible to AI assistants.

Missing AI Traffic Competitors Ahead
ChatGPT
Visibility Not Found
Status: ✕ Not recommending your business
Gemini
Visibility Not Found
Status: ✕ Not recommending your business
Perplexity
Visibility Not Found
Status: ✕ Not recommending your business

How Your Competitors Appear in AI Search

See which of your competitors AI assistants are recommending

Thrasher

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

Plough

Limited AI Presence

1/3
ChatGPT
Gemini
Perplexity

The Golden Hind

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

Swallow Brewers Fayre

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

The Woolpack

Limited AI Presence

1/3
ChatGPT
Gemini
Perplexity

Competitors Are Winning in AI Search

2 of your competitors appear in AI results, but you're only on 0 platform(s). Improve your online presence to catch up.

Opportunity Detected

Dominate the AI Era

Your business is visible, but there's room to grow. Optimize your profile to become the top recommendation on ChatGPT, Gemini, and Perplexity.

What Customers Are Saying

Review Sentiment Analysis

Understanding what customers love and what needs improvement.

12 mentions

Friendly staff

Customers consistently praise this.

10 mentions

Great food

Customers consistently praise this.

7 mentions

Helpful staff

Customers consistently praise this.

6 mentions

Long wait times

Appears frequently in reviews.

5 mentions

Poor service

Appears frequently in reviews.

Weaknesses

What needs attention

  • !
    Low Review Response Rate: Responding to reviews builds trust and improves SEO.
  • !
    Limited AI Visibility: Your business is not being recommended by AI platforms.
Growth Opportunity

Grow Your Local Presence

Improve your online reputation to capture more customers searching for businesses like yours in the local area.

Book a Demo →
The Solution

Your Path to #1

1

Automate Reviews

Stop asking manually. Automatically request reviews via SMS & Email after every visit.

2

AI Responses

Never miss a review. Our AI responds instantly to every customer, boosting your SEO & GEO.

3

Dominate Search

Climb the rankings, capture the traffic, and watch your business grow.

No credit card required • Cancel anytime

© 2026 All rights reserved.