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Trust Score: 48/100

Growth Is Being Blocked

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Full Analysis Report

The Deep Dive

A forensic analysis of your digital footprint. We've uncovered 3 critical gaps that are costing you customers every single day.

Critical Issues

  • Response rate critically low (0%) - most reviews go unanswered
  • No new reviews this month - review collection has stalled
  • Not visible to AI assistants - missing critical discovery channel

Growth Opportunities

  • Start responding to reviews to build customer trust and engagement
  • Start collecting reviews consistently - aim for 5+ per month
  • Get discovered by AI assistants (ChatGPT, Gemini, Perplexity)

Quick Impact

~19 Page 2 - Needs Work

You appear on page 2, most customers won't see you

Trust & Credibility

Start Responding to Reviews

Customers notice when businesses ignore feedback. Responding builds trust.

Potential traffic increase: +98%

Why Reputation
Directly Impacts Customer Traffic

Most business owners don't realize how many customers they're missing. Here's what the data shows:

93%

of customers read reviews

before making a purchase decision

5-9%

traffic increase

for every 0.1 star rating improvement

52%

won't use a business

with less than 4 stars

35%

research reviews

before visiting a local business

! Room to Grow

Your Growth Opportunities

These metrics show where improvements will have the biggest impact on your rankings.

Average Rating

↑ Winning
You: 5.0★ Leader: 4.7★
You You're ahead!

0.3 star lead over #1 - leverage this strength with more reviews

Monthly Reviews

↓ Gap
You: 0/mo Leader: 22/mo
You Goal: 22/mo

Need +22 fresh reviews each month to catch up

Response Rate

↓ Gap
You: 0% Leader: 66%
You Goal: 66%

Your response rate (0%) is below the market leader (66%). Closing this gap improves trust.

Based on all 5 reviews.

MARKET INTELLIGENCE

Top Competitor Analysis

See how you compare to the businesses dominating Google Maps in your area.

Top 3 (Local Pack)
#4-7 (First Page)
#8-10 (Low Visibility)
#11+ (Not Visible)
Avg #4

Town Property Estate & Letting Agents Eastbourne

4.7 +1%
Reviews
420
Monthly
22/mo
Response
66.3%
AI Visibility
0/3
Key Strengths
  • Market leader position
  • Outstanding customer satisfaction
Avg #7

Fox and Sons Estate Agents Eastbourne

4.5 -19%
Reviews
477
Monthly
24/mo
Response
67.2%
AI Visibility
0/3
Key Strengths
  • Strong reputation score
  • High review momentum
Avg #8

Oakfield Letting & Estate Agents Eastbourne

4.8 +8%
Reviews
519
Monthly
27/mo
Response
82.8%
AI Visibility
0/3
Key Strengths
  • Outstanding customer satisfaction
  • Extensive review history
Avg #9

Hunt Frame Estate Agents

4.2 -6%
Reviews
88
Monthly
4/mo
Response
51.3%
AI Visibility
0/3
Key Strengths
  • Solid customer ratings
  • Growing review presence
Avg #10

Clarendons Eastbourne

4.6 +14%
Reviews
76
Monthly
4/mo
Response
61.1%
AI Visibility
0/3
Key Strengths
  • Strong reputation score
  • Active customer engagement
Avg #19

Sovereign Estates

You
5 0%
Reviews
5
Monthly
0/mo
Response
0%
AI Visibility
0/3
Key Strengths
  • Exceptional 5-star reputation
Geographic Visibility

Where Customers Can Find You

See exactly where you rank across your service area. Green means customers see you first. Red means competitors are winning those customers.

Local area map
Top 3
4-10
11+
Your Location
Average Position
~19

Across 9 locations in your service area

Visibility Score 11%
0
Top 3
0% of area
1
4-10
11% of area
8
11+
0% of area

Opportunity Zone Detected

You're ranking beyond position 20 in 8 area(s) where customers are actively searching. These are missed opportunities - competitors are capturing these customers. Quick wins: ensure your business categories match your services, add recent photos, and request reviews from customers in these zones.

Location Matters

Google shows different results based on where customers are searching from. You might rank #1 nearby but #15 just 2 miles away.

Lost Revenue

Every red pin represents customers choosing competitors instead of you. These are real people searching for services you provide.

Expand Your Reach

With the right strategy, you can turn those red pins green and capture customers across your entire service area.

AI Search Presence

Generative Engine Optimization (GEO)

See how your business appears in the next generation of search engines.

AI Recommendation Score

How likely AI is to recommend you

Not Being Recommended by AI

When customers ask ChatGPT, Google, or Perplexity for recommendations in your area, your business isn't showing up. This means you're losing potential customers to competitors who are visible to AI assistants.

Missing AI Traffic Competitors Ahead
ChatGPT
Visibility Not Found
Status: ✕ Not recommending your business
Gemini
Visibility Not Found
Status: ✕ Not recommending your business
Perplexity
Visibility Not Found
Status: ✕ Not recommending your business

How Your Competitors Appear in AI Search

See which of your competitors AI assistants are recommending

Town Property Estate & Le...

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

Fox and Sons Estate Agent...

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

Oakfield Letting & Estate...

Limited AI Presence

1/3
ChatGPT
Gemini
Perplexity

Hunt Frame Estate Agents

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

Clarendons Eastbourne

Not Visible in AI

0/3
ChatGPT
Gemini
Perplexity

Competitors Are Winning in AI Search

1 of your competitors appear in AI results, but you're only on 0 platform(s). Improve your online presence to catch up.

Opportunity Detected

Dominate the AI Era

Your business is visible, but there's room to grow. Optimize your profile to become the top recommendation on ChatGPT, Gemini, and Perplexity.

What Customers Are Saying

Review Sentiment Analysis

Understanding what customers love and what needs improvement.

5 mentions

Helpful staff

Customers consistently praise this.

4 mentions

Professional service

Customers consistently praise this.

3 mentions

Clear communication

Customers consistently praise this.

Strengths

What's working now

  • Excellent Rating: Your 5-star rating shows strong customer satisfaction.
Weaknesses

What needs attention

  • !
    Low Review Response Rate: Responding to reviews builds trust and improves SEO.
  • !
    Limited AI Visibility: Your business is not being recommended by AI platforms.
Growth Opportunity

Grow Your Local Presence

Improve your online reputation to capture more customers searching for businesses like yours in the local area.

Book a Demo →
The Solution

Your Path to #1

1

Automate Reviews

Stop asking manually. Automatically request reviews via SMS & Email after every visit.

2

AI Responses

Never miss a review. Our AI responds instantly to every customer, boosting your SEO & GEO.

3

Dominate Search

Climb the rankings, capture the traffic, and watch your business grow.

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